Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 028 2564 3111
  • Text Size
    • Increase Text Size
    • Decrease Text Size
    • Reset Text Size
Old Bank Surgery Providing NHS services
Providing NHS services
Search
Show Main Menu
  • Home
  • Surgery Times
  • Doctors & Staff
  • Clinics
  • Practice News
  • Contact Us
Show Side Menu

Key Information

  • Patient Privacy Notice
  • Home Visits
  • Registering
  • Change Of Details
  • Practice Area
  • Prescriptions
  • Telephone Advice
  • Out of Hours
  • Practice Charter
  • Patient Participation Group
  • Test Results
  • Confidentiality
  • Comments & Complaints
  • Other Information
  • Minor Ailments Service & Over The Counter Medication
  • Sickness Certificates
  • Social Media Policy
  • COVID-19

BBC Health News

  • Vaccine roll-outs cut deaths by 60% - study11 Jul 2025 14:50The study looked at vaccines deployed during outbreaks of five deadly diseases.
  • Some GPs to offer coaching to get sick people back to work11 Jul 2025 18:09The aim is to help people return to work quicker and reduce the length of time they need fit notes - better known as sick notes.
  • TV doctor and IVF pioneer quits BMA over strikes11 Jul 2025 05:20The Labour peer says the strikes could damage public trust in doctors.
  • Surgeon banned by private practice is working for NHS11 Jul 2025 00:01Marc Lamah, dropped by a private provider, continues to operate on NHS patients in Brighton.
  • South Africans fear spike in HIV infections as US aid cuts bite10 Jul 2025 11:06South Africa has been at the forefront of the successful battle to halt the spread of HIV/Aids - until now.
  • Resident doctors in England to strike for five days in July09 Jul 2025 15:56The medics say the walkout can still be avoided if the government enters pay negotiations.
Illnesses and conditions
Health and wellbeing
Home > Surgery Times

Surgery Times

Monday to Friday 11.00am to 1.00pm and 3.00pm to 4.30pm
(except on Wednesday when surgery is held in the morning only)

All GP appointments are now available through the telephone triage system. . Consultation times may vary according to demands.

Appointments may be made by telephoning the receptionists on 028 2564 3111. Routine appointments open up at 8.30am and are available on a first-come, first-served basis. Telephone appointments are not pre-bookable and face to face appointments can only be given out by the Doctor. The receptionist will ask you for a contact number and also a brief description of the reason for your call. The GP will then triage the call. You should receive a telephone call from a GP by 10.30am.

Please make one appointment per person.

Please ensure you let us know if you cannot keep your appointment.

Urgent cases can always be seen on the same day, but not always with the doctor of your choice.

Appointments are for 10 minutes although some patients' problems take longer than others, so please be patient if there is some delay. If you feel you will need a longer appointment than usual, please let the receptionist know and we will make provision for this.

Emergencies

For emergencies during surgery hours, telephone 028 2564 3111. Between 8.30am and 5.30pm, urgent requests will be given prompt attention by the receptionists and the doctor will be informed. It will be necessary for the receptionist to ask some details regarding the condition of the patient so that the doctor can assess the urgency of the call.

Emergency calls outside surgery hours are dealt with by Dalriada Urgent Care. In an emergency, please telephone 028 2566 3500.

The exception to this is Wednesday afternoon (1.00pm to 6.00pm) when you should call 028 2564 3111. If it is a training day for Old Bank Surgery, you will hear a recorded message telling you which number to call.

Surgery Closure Days

The Surgery will be closed on the following dates for Bank and Public Holidays:

  • Monday 27th May
  • Friday 12th July
  • Monday 26th August
  • Wednesday 25th December
  • Thursday 26th December
  • Wednesday 1st January

Please ensure you order your repeat prescriptions in good time to ensure you do not run out of your medicines when the Surgery is closed.

Disabled Access

For easy wheelchair access, a ramp is situated at the front entrance. A toilet suitable for wheelchair access is situated on the ground floor.

Last Updated 29 May 2024

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Contact

Old Bank Surgery

18 Ballymoney Road, Ballymena, BT43 5BY

  • 028 2564 3111
  • Receptionist.Z00396@gp.hscni.net
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services