For emergencies during surgery hours, telephone 028 2564 3111. Between 8.30am and 5.30pm, urgent requests will be given prompt attention by the receptionists and the doctor will be informed. It will be necessary for the receptionist to ask some details regarding the condition of the patient so that the doctor can assess the urgency of the call.
Emergency calls outside surgery hours are dealt with by Dalriada Urgent Care. In an emergency, please telephone 028 2566 3500.
The exception to this is Wednesday afternoon (1.00 - 6.00pm) when you should call 028 2564 3111. If it is a training day for Old Bank Surgery, you will hear a recorded message telling you which number to call.